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Help and FAQs

Here is a brief explanation of some of the questions you may have about the Membership process.

I registered in your website, but I am not able to login.

We use opt-in confirmation to activate your account. As soon as your registration is entered in our service, an activation email will be sent to the email address, which you have provided to us. Please check your email and click on the link which we provided in that email. Only then, your account will become active and you will be able to login.

I have registered in your website, but I have not yet received any welcome mail or activation mail?

Are you sure that the email you provided in the registration form is correct? If it is wrong or inactive or your mailbox is full, the email which we have sent would not reach you. Please send a request to webmaster explaining the details.

When will I get confirmation of my membership and the password?

You should receive a response confirming successful submission of your registration request immediately after clicking on the Submit button. Upon review of your membership request we will send you a confirmation e-mail of your acceptance or, if necessary, request for additional information or reference within a few days. Once you have been registered your details will be added to the member database and the information required to access the member area will be e-mailed to you.

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